VoiceLog®

VoiceLog® Third Party Verification and Call Recording

BSG's VoiceLog is the best in Third Party Verification (TPV), Call Recording, Speech Recognition and Live Operator Services for any industry. The reasons include:

  • Our unbeatable experience — over 13 years in the industry
  • Our unrivaled reliability and the most advance platform available — over 90 million transactions processed
  • Quick responsive sales and our unsurpassed service
  • One stop shop with Automated, Live Operator Service, Speech Recognition, Call Recording and more
  • Competitive pricing options
  • Services in over 20 languages

Think of VoiceLog as an Insurance Policy

Third Party Verification is provided by a separate company, such as BSG's VoiceLog, in order to confirm with your customers that they are actually ordering the product or service that you are selling. With the most advanced Third Party Verification (TPV) platform available, VoiceLog can obtain the identity of the customer, confirm they are the purchaser and review the details of the order, quickly, efficiently and cost-effectively.  VoiceLog then provides your company with complete call recording, reporting and analytical tools, so you can track performance.  Our services are complemented with daily call recording and reporting, online retrieval of audio and call data, audio downloads, Electronic Letter of Agreement ELOA, data posting, and other services that streamline your daily operations.

VoiceLog Services Include:

Call Recording

Automated Scripted Recording

Automated Scripted TPV With Quality Control

Automated Speech Recognition

Live Operator

We Speak Your Language Whatever It Is

VoiceLog offers recorded verification services in over 20 languages.

VoiceLog Can Assist Any Industry

VoiceLog provides services which can be utilized in any industry. Check out why over 250 companies worldwide - energy, cable, telecommunications, healthcare and more - trust us with their verification needs, call recording and reporting.  Third Party Verification is mandated by law in certain industries such as utilities and brokerages.  It is also used by sales and marketing departments in many other industries as a way to prove a contract with a record of the call and thus reduce liability.  Here are the types of companies that are using VoiceLog Third Party Verification tools today:

Competitive Energy Suppliers

Utility Companies

Phone Companies

Cable Companies

Health Care Companies

Health Insurance

Insurance Companies

Medicare Open Enrollment

Call Centers

Credit Card Companies

Merchant Credit Card Processors

Online and Retail Merchants

Alarm Companies

Credit Collectors

Debt Consolidation

Online Yellow Pages/Listings

 

Contact The Voice Log Team Today

We want to hear from you.  Please contact us instantly today for product details, pricing or to sign up now by filling out a Product Information Request.

"We have had the pleasure of working with VoiceLog® for the past 11 years. Our VoiceLog® Account Rep, Erika Wilcox, continues to exceed our expectations with her level of professionalism. The quickness and accuracy with which she is able to update scripts, handle any recording/retrieval problems, really has an invaluable impact on the success of our programs."

Jon Lee, Director of Business Development
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