Questions About Your Phone Bill

Live Operator Application

Please provide the following information. REQUIRED FIELDS.*

Your Name*
Permitted to Work*
Authorization*
Your Contact Information
  1. CONTACT YOU DURING THE DAYTIME?*
  2. CONTACT YOU DURING THE EVENING?*
    1. ex: (123) 123-1234
    2. ex: (123) 123-1234
    3. ex: yourname@domain.com
Home Office Requirements

I verify that I have met the following phone requirements:

  1. High Speed Internet Service*
  2. Dedicated 2nd Telephone Line*
  3. Call Waiting*
  4. FAX MACHINE*
  5. CALL FORWARDING*
  6. HEADSET*
  7. I verify that I have met the following computer requirements:

  8. Computer Brand*
  9. MEMORY*
  10. ABLE TO ACCEPT LARGE ZIP FILES*
  11. AOL INSTANT MESSENGER*
  12. PRINTER SET UP AND WORKING CORRECTLY*
  13. ANTI-VIRUS SOFTWARE INSTALLED*
  14. SPYWARE OR ADAWARE SOFTWARE INSTALLED*
  15. I verify that I have the following office environment requirements:

  16. QUIET WORKSPACE*
  17. PETS TO DISTRACT DURING SCHEDULED SHIFTS*

    (i.e. barking dogs)

  18. CHILDREN IN OFFICE DURING SCHEDULED SHIFTS*
Basic Background Information
  1. HOW DID YOU HEAR ABOUT VOICELOG?*
  2. HIGHEST LEVEL OF EDUCATION YOU HAVE COMPLETED?*
  3. PREVIOUSLY WORKED IN A CALL CENTER ENVIRONMENT?*
  4. TYPES OF CALLS HANDLED*
  5. What Timeframes Are You Available To Work?*

    (minimum 4 hours)

  6. Are you willing to work other time frames?*
Skills
  1. DO YOU SPEAK SPANISH?*
  2. DO YOU SPEAK ENGLISH?*
  3. DO YOU READ AND WRITE ENGLISH?*

If you meet all current VoiceLog requirements, a VoiceLog representative may be contacting you to conduct a phone screening. They will be contacting you at the time and number you provided during the application process and will be confirming different aspects of the information you have provided during this process.

They will also be verifying your language competency skills for the languages you have indicated you are fluent in. Please be prepared to speak, read and answer questions in all languages indicated on this application. The VoiceLog representative will also be looking for appropriate tone, inflection and your ability to read scripts in a clear, natural and friendly manner.

By submitting this application, I confirm the information above is accurate and complete.